ITIL Business Analyst
This is an IT transformation journey to simplify, standardise and centralize the technology landscape. The objective is to create the foundation from which it can drive the digitization agenda of the newly formed cluster of Transport & Logistics brands. The first step in the IT Strategy is to put in place a core IT team that can deliver standard IT services.
A vacancy exists for an ITIL Business Analyst.
Responsible for managing the transition of IT services at many Terminals to operate effectively and efficiently in conjunction with the company's IT Service Model. Transitions will include people, organisation and process related changes together with associated IT tooling and essential IT infrastructure changes required to enable a successful transition including connectivity and security improvements. Ensures that disruption to IT services in Terminals is minimised and that Terminal and company's IT are set up for success by communicating and preparing the organisation for change and co-ordinating the activities across all related stakeholders and across many IT delivery and service teams.
SKILLS/EXPERIENCE & QUALIFICATION