Senior Troubleshooting Analyst (m/f/x)
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Location
Munich, Bayern
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Sector:
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Job type:
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Salary:
Negotiable
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Contact:
Tom Fernandez-Buckley
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Contact email:
tomf@venquis.com
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Salary high:
0
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Salary low:
0
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Job ref:
BBBH12432_1582199440
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Published:
seit 11 Monaten
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Expiry date:
2020-03-21
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Startdate:
ASAP
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Consultant:
#
We're currently searching for a (Senior) Troubleshooting Analyst for an in-house position with a global client in the heart of Munich.
Our client has developed a range of innovative software products which they implement with cross-sector Fortune500 / DAX companies globally. The successful candidate will have 2-6 years working experience and practical experience in the areas of web-server troubleshooting, implementation and data management.
The role:
- Develop a sound understanding of product portfolio from both a technical and business perspective in order to troubleshoot incidents
- Setup, configure and monitor web servers
- Run analytics to generate additional insights to improve software products
- Use available tools to clear data to prepare for configuration
- Create tailored reports for internal and external clients
- Support of product delivery team
Your profile:
- Bachelors and/or masters in a technical field
- Strong experience in the implementation of software products & solutions
- Hands on experience in setting up, configuring and troubleshooting MySQL web servers.
- Working ability to write MS T-SQL (to aid in troubleshooting data issues)
- Experience in data management / data analysis. Knowledge of data visualisation tools would be a bonus
- Experience reading and interpreting error logs.
- Fluent German and English
Nice to have:
- Experience with the Service Now ticketing system.
- Experience with the AWS.
- Writing T-SQL for reports.
- Working in a global team environment.
Benefits:
- Laptop and mobile for private use
- Personal training budget
- International environment
- Exposure to top tier global clients
- Insurance packages
- Gym
- Restaurant vouchers
Das klingt spannend?
Dann freue ich mich auf Deinen Lebenslauf! Sende Deine Unterlagen einfach an: tomf@venquis.com
Für Fragen stehe ich Dir unter der Nummer +49 (0)89 2109 3906 gerne zur Verfügung.
