Senior Troubleshooting Analyst (m/f/x)

Senior Troubleshooting Analyst (m/f/x)

  • Location

    Munich, Bayern

  • Sector:

    Public Sector, Digital

  • Job type:


  • Salary:


  • Contact:

    Tom Fernandez-Buckley

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    mehr als 1 Jahr

  • Expiry date:


  • Startdate:


  • Consultant:


We're currently searching for a (Senior) Troubleshooting Analyst for an in-house position with a global client in the heart of Munich.
Our client has developed a range of innovative software products which they implement with cross-sector Fortune500 / DAX companies globally. The successful candidate will have 2-6 years working experience and practical experience in the areas of web-server troubleshooting, implementation and data management.

The role:

  • Develop a sound understanding of product portfolio from both a technical and business perspective in order to troubleshoot incidents
  • Setup, configure and monitor web servers
  • Run analytics to generate additional insights to improve software products
  • Use available tools to clear data to prepare for configuration
  • Create tailored reports for internal and external clients
  • Support of product delivery team

Your profile:

  • Bachelors and/or masters in a technical field
  • Strong experience in the implementation of software products & solutions
  • Hands on experience in setting up, configuring and troubleshooting MySQL web servers.
  • Working ability to write MS T-SQL (to aid in troubleshooting data issues)
  • Experience in data management / data analysis. Knowledge of data visualisation tools would be a bonus
  • Experience reading and interpreting error logs.
  • Fluent German and English

Nice to have:

  • Experience with the Service Now ticketing system.
  • Experience with the AWS.
  • Writing T-SQL for reports.
  • Working in a global team environment.


  • Laptop and mobile for private use
  • Personal training budget
  • International environment
  • Exposure to top tier global clients
  • Insurance packages
  • Gym
  • Restaurant vouchers

Das klingt spannend?
Dann freue ich mich auf Deinen Lebenslauf! Sende Deine Unterlagen einfach an:
Für Fragen stehe ich Dir unter der Nummer +49 (0)89 2109 3906 gerne zur Verfügung.