IT Change Manager (all genders)

IT Change Manager (all genders)

  • Location

    Munich, Bayern

  • Sector:

    Financial Services, Digital, Business change, Insurance

  • Job type:


  • Salary:


  • Contact:

    Johanna Richter

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    etwa 2 Jahre

  • Expiry date:


  • Startdate:


For an international insurance company based in central Munich we are currently searching for an experienced IT Change Manager. This is a key role across the European technology team.

The successful candidate will elicit, develop and drive the implementation of requirements for new IT solutions and improvements to existing IT systems. He/she will enjoy significant responsibility and work on exciting topics within a fast-growing organization, together with business representatives and other IT stakeholders, inside and outside of Germany.

Key responsibilities

  • Elicit, understand and develop IT requirements and produce high quality requirements documentation (such as requirements specifications, user stories, use cases and acceptance criteria) and detailed technical requirements specifications (such as data models, ER diagrams, UML models).
  • Have the ability to manage IT small change and small IT projects end to end.
  • Be a trusted advisor for the German business unit.
  • Build strong relationships with international IT teams and third party vendors.
  • Communicate regularly with project team members, the IT leadership, European Business Stakeholders, and Project Sponsors to provide appropriate requirements related status updates.
  • Be an independent thinker, a proactive actor, and a key contributor in supporting the project manager towards driving successful delivery of projects.
  • Have a thorough understanding of Insurance business processes and be able to identify areas for IT process improvement.
  • Hold requirements gathering sessions, capture meeting minutes, follow up on action items, report project status, and own project documentation.
  • Work closely with the Development and Testing teams throughout the project lifecycle to ensure that the requirements are understood and development is aligned.
  • Review test cases and test plans from the System Test team, negotiate testing scope and timelines and review test scripts.
  • Drive UAT with the business users, which includes performing some parts of the UAT, provide test scenarios and train the business users, review defects raised.
  • Manage scope creep and clearly communicate with stakeholders on feasibility and effort analysis.
  • Maintain risks and issues logs and actively manage the mitigation strategies.

Role Specifications

  • Degree in a relevant subject.
  • Analytically strong and IT-savvy.
  • Excellent German and English written and verbal communication skills.
  • Experience working as a business analyst in an IT environment.
  • Experience in soliciting and documenting requirements using a variety of styles and techniques.
  • Experience working with distributed teams and relationship building with stakeholders.
  • Experience of the full software development project life cycle and use of the appropriate controls at each step.
  • Experience with Agile or iterative methodologies and terminology.
  • Ability to combine "soft" influencing, persuasion and consultancy skills with "leadership" qualities that encourage business leaders to positively respond to questions, and requests to meet deadlines.
  • Good understanding of Insurance processes and terminology. Experience of insurance market in Germany would be a real advantage.
  • Exposure to 3rd party integration & EDI solutions would be a very big advantage.
  • Capable of working with people at all levels within and external to the business.
  • Results driven, with the energy and determination to succeed in a fast paced environment where the pace of response and leadership is critical to success.

For consideration please send your English CV to or call 089 2109 3902 for more information.

We are looking forward to your application!