Business Process Analyst - Financial Services - Process Improvement - Process Automation - Customer Experience - Internal Process - Customer Service - Business Analyst

An established Financial Service client based in the city of Leeds is looking for a Business Process Analyst to lead the successful delivery of process improvement in both the customer experience and internal process arenas. The role is on an FTC basis for 12months.

Key experience:

• Able to communicate effectively with all areas of the business to identify business requirements & process improvements
• Solid understanding of customer service operations
• Solid knowledge of process automation techniques
• Able to understand both Business & IT process and driving effective solutions
• Experience in the full project lifecycle from various methodologies
• Proficient in Microsoft Office suite
• Data analysis experience

Please get in touch with Awais Ashraf ASAP via email or JobServe response, when sending across your CV please highlight relevant experience. If experience is suitable, we will be in contact within the next 48 hours.